Privacy Policy

We value your privacy and are committed to preserving it. We gather personal and activity data only to improve your experience. They should not be sold. We identify you using customer relationship management tools so that we can provide a better experience. Our systems also record information such as your profile, time spent on Thro, and interactions with Thro.

We also collect other personally identifiable information that you provide to us, such as your name, address, phone number or email address. With your permission, we may also access other information from services like Facebook connections and friends. By providing us with your information, you consent to the use of your information where necessary for us to perform our services. However, all credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. Please feel free to contact us at any time if you ever feel that your safety has been compromised. We will make sure that you are comfortable. By accepting the Terms of Use you also agree that we are allowed to contact you by email or phone or SMS messaging even if you are on the Do Not Call (DNC) registry.

 

Username

You can check your profile to see any personally identifiable information we have stored, such as your name, address, email or phone number. Currently, only your username is visible to other users, and we will not disclose other information without your consent. You may contact us by email to deactivate your account from our platform and/or withdraw your consent to the use of your information. Thro reserves the right to retain personal data in its documents and records in accordance with the Data Protection Provisions.

 

Security

We take appropriate steps to secure your personal information against unauthorized access or disclosure. We encrypt transmission of data on pages where you provide payment information. However, no security or encryption method can be guaranteed to protect information from hackers or human error. Information we collect may be stored or processed on servers located in any country where we do business.

 

Data disclosure

Your information may be disclosed to third party organizations partnered with Thro for the purpose of fulfilling our services, such as to external logistics companies or to your chosen Thro agent. We will only disclose your data under certain circumstances as required by the law: (1) with your express consent, (2) to protect our rights or property and other users in a criminal or fraud investigation case or (3) to any successor or purchaser in a merger, acquisition, liquidation, dissolution or sale of assets. Subject to time and legal constraint, we will always attempt to notify you prior to releasing any of your data.

 

Privacy and regulations

Thro Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the users are encouraged to frequently visit these sections in order to be updated about the changes on the website and/or the Thro Mobile application. Modifications will be effective on the day they are posted. If we make any material changes to our policies, we will place a prominent notice on our website and/or the Thro Mobile application. If the change materially affects registered users, we will send a notice to you by email, push notification or text.

 

Commercials & Advertisement

Third parties, including as ad networks, advertising agencies, advertisers, and audience segment suppliers, choose and distribute some of the ads you may see on the Thro Site or Application. These third parties may gather information about you and your online activities, either on the site or on other websites, using cookies, web beacons, and other technologies in order to understand your interests and serve targeted adverts to you. Please keep in mind that we have no access to or control over the information that these third parties may gather. This privacy policy does not apply to the information practices of these third parties.

 

Payment

- All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. - Saudi Arabia is our country of domicile
-Website will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of Saudi Arabia
- We accept payments online using Visa and MasterCard credit/debit card in SAR.
- Refunds will be done only through the Original Mode of Payment.
- Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of Saudi Arabia.